FAQ's

Below we have identified a number of questions that may help you find an answer to your question quickly. If we haven't answered your question below please do not hesitate to 'contact Lynx'.

. How much does a practice refit cost?
. Practice refits are tailored to suit individual budgets - levels of work required, materials used and size of premises will all have a bearing on the price.

. How long will a practice refit take?
. Practice refits can take as little as 3 days or as long as 6 weeks, again depending on what is entailed - however 'downtime' is kept to the absolute minimum as a matter of priority in all cases.

. What size will a test room need to be?
. Today's equipment means that test rooms can be smaller than ever before, however, using conventional site testing equipment, the minimum requirement is 3050mm long x 2100mm wide. Standard size = 3150mm x 2440mm.

. Can Lynx IDG provide a full turnkey project i.e. carpeting, building works etc..?
. Yes, Lynx have their own Contracts Division within the group.

. Will the practice have to be closed whilst the refit goes ahead?
. Usually this is preferable as the job can be completed more quickly, however, in some situations it is possible to remain trading while the work is in progress (subject to your particular working situation).

. Can Lynx IDG provide locking displays to protect frames?
. Yes, Lynx boast the most extensive range of locking and non locking frame display systems in the world.

. Can Lynx IDG ship displays to other countries?
. Yes, Lynx are winners of the Manchester Chamber of Commerce awards for Export Excellence and a growing sector for Lynx IDG is in the export market.

. Does Lynx IDG have a showroom I can visit?
. Lynx have a purpose built, state of the art showcentre on site at the design studio's situated at head office in Manchester.

. What are the payment terms?
. Lynx operate industry standard payment terms of 45% deposit, 45% 2nd stage payment and a 10% balance payment on completion - alternatively, Lynx can arrange a fully tailored finance package to suit your needs (this would entail no upfront payments and set number of monthly repayments following completion of the work).

. Are there standard sizes for Lynx IDG furniture?
. No - All Lynx furniture is bespoke manufactured, however, optimum sizes do exist and are used whenever suitable to increase frame display capacity etc.

. Can I buy the spectacle displays separately?
. Yes - Lynx operate an internal division dedicated to the supply of frame displays, accessories and visual merchandising equipment (payment terms vary from practice refit terms and are usually on a pro forma basis).

. Is there a minimum order that I have to place?
. No - You can buy as few or as many as you like, however, discounts only apply on volume orders (please ask for details).

. What is the delivery time for Lynx IDG products?
. This is variable dependant of which product/products you require (please contact us for details).

. Do Lynx use a standard range of finishes?
. No - Lynx IDG are constantly sourcing new materials and finishes from around the world. If it exists and is suitable for application, then technically there is no reason why it cannot be used within your scheme.

. Do Lynx have brochures that I can have a look at?
. Yes - Please contact Head Office on 0800 387287 and the latest catalogues will be forwarded to you the same day.

. Do Lynx offer any guarantees?
Yes - All Lynx products are protected under Lynx Supercover Warranty (please contact for details).

. What lead time is required by Lynx?
. This is variable and dependant on the size of project - A minimum of 4 weeks is standard rising to 8 weeks during peak times.

Frequently Asked Questions